FAQ Category Archives: General

How is INTEGRATED software protected from piracy?

INTEGRATED uses Sentinel Superpro hardware dongles from SafeNet to enforce the licence. These are parallel port or USB devices which keep track of program ID and number of programs being run. Users thus have the freedom to install the software on as many computers as they wish. The software will only run at any given […]

What geometries can be modeled with the 2D programs?

The 2D programs can model two types of geometry: 1. Two Dimensional (2D) This mode is used when the real geometry is long enough in one direction that a contour plot of relevant physical properties (voltage, fields, etc.) would lie on a plane. This is illustrated below. In this case, the 2D program works with […]

How big a model, with non-linear materials, can be quickly solved in AMPERES with 8GB RAM?

With 8GB RAM, AMPERES can solve very large models with non-linear materials. However, the solution time depends on the memory requirements for solving the model in AMPERES. Before starting to solve the model, you can find out whether the model yields a fast solution or not. After assigning the surface elements to the model, select […]

How do I prevent the blue screen when re-docking my laptop?

The problem is associated with the Sentinel driver. On our Useful Downloads page you can get SSP Sleep Detect. This utility will stop the Sentinel System Driver and SuperProServer when the systems sends a relevant WM_POWERBROADCAST message.

I installed your programs onto a new computer and now the key is not recognized. What is wrong?

Before you go any further make sure the key is properly plugged into the computer’s parallel or USB (as appropriate for the key) port. By far the most common reason this happens is because people forget to install the sentinel driver when they install our programs onto a new computer. Go to the Useful Downloads¬†page […]

What can I do if my network program is losing the license due to busy network?

The network program periodically contacts the license server to let the license server know that it is still running. You can control the amount of time the license server is expected to hear from the client. The default period is 10 minutes. If the license server has not heard from the client during this period, […]

What can I do when my network program is taking excessive time to start?

You can create a short-cut for the program and edit the “Target” box in the short-cut. Add the following program argument after the executable name: -s xxx.xxx.xxx.xxx where xxx.xxx.xxx.xxx is the IP address of the license server.

How do I run a network program from a different subnet?

You can create a short-cut for the program and edit the “Target” box in the short-cut. Add the following program argument after the executable name: -s xxx.xxx.xxx.xxx where xxx.xxx.xxx.xxx is the IP address of the license server. Your existing shortcut generated by the Microsoft installer cannot be customized.¬† You first need to create a new […]

Can I put a NC series network key on a non-networked computer?

If you wish to physically remove a network key and put it on a non-networked computer (for example, taking your INTEGRATED software home on a laptop for the evening), then you need to perform the usual network installation (network licence server running on the computer, plus INTEGRATED software and Sentinel Driver installed), but you also […]

How to run Field Exchange Utility to extend evaluation?

In order to extend your evaluation, please follow the steps below: 1) – Please make sure you only attach a single security key to your computer. If you have multiple keys, please disconnect them from your computer. 2) – In order to receive a new license code, please run FieldExUtil.exe program to generate a locking […]

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